Call us on:

0191 456 2670

Heat-uk is a servicing division of The Gas Trade Centre Ltd
Company number 4921753. Gas Safe 7089.

Frequently Asked Questions

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If we have not answered your questions our advisors will answer any further questions over the telephone.

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Repairs & Servicing

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What is involved in a boiler service?

Heat UK operates a 30 point service check, which involves an initial check, service and safety inspection. This is a thorough check and can be performed on any age or make of boiler.

How quick can you arrive to perform repairs?

If you call before 12:00, we will aim to reach you on the same day. For a call made after 12:00, it is likely that we set a booking for the following day. Even during peak periods, we aim to arrive no later than 24 hours after we receive your request.

Do you offer guarantees on your work/repairs?

Our 92% first time fix rate shows our work should hold up. Nonetheless, if there are any problems, guarantees are offered on all repairs. For further information contact us on 0191 456 2670.

Is there a fixed price for repairs?

The price will vary depending on what the repair is. We are therefore unable to offer fixed prices, but the best way to ascertain a cost is to contact us on 0191 456 2670 for a quote.

How long does the gas safety check usually take?

Depending on how many gas appliances there are to assess, the average gas safety check usually takes around 30 minutes per appliance to complete.

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Competitive prices guaranteed for any make or age of boiler.